My last post told of how the name of our guest house, Blenheim Lodge, and general location, Windermere, had been hijacked by a large conglomerate to advertise their own accommodation, the booking of which by guests would earn them commission. Since then, it has been an ongoing hassle trying to get in touch with the various parties to see whether we can stop this unauthorised use of our copyright photos and information on their websites. Finally, I think I may have some good news to report.
I am saying that this news might be potentially good only because we need to see what actually happens. Two of the sites which belong to the same company have replied and said that they will remove the offending adverts. Unfortunately, one also said that there is a glitch in their system which will continue to show that we have no availability for a further week or fortnight. Of course this is damaging to our business, and the results are palpable as we have weeks ahead practically empty of bookings, including the one coming up.
The result of such unscrupulous use of our images and information has meant a significant drop in income for us. What can we do? Only pray that the Lord will resolve this for us and help us. We cannot afford to sue these sites for compensation as they are worth billions and we are worth peanuts in comparison. We cannot make people book our place by touting as we do not know who wants to stay in Windermere in any case. Finally, we have no means to letting potential customers who reach their sites know that we are not full and that these sites are simply using our details to lure them to other places to stay.
Summer is a crucial time for us at Blenheim Lodge. We need to do well during this period so as to save up for expenses in the quiet times. What has happened to us is therefore a huge body blow.
Well, we still need to confront a few other websites which are using our details without our permission, but hopefully the two that have replied will do what they have promised and remove our details within the fortnight. We have already written to all the ones we found but only those two have replied after a week’s wait. I get this feeling that the others might well ignore our requests to desist and cease from using our details. Perhaps we will email them desist and cease notices since they have not come back to us to date. Herein ends my second moan!
Blenheim Lodge . . . panoramic Lake views, peace and tranquillity, nestled against acres of beautiful fields and woodlands, in the heart of the English Lake District National Park.’
Visit our website: www.blenheim-lodge.com
Telephone: 015394 43440